Nic, I can't tell you how grateful we are to have found you to help us let our beautiful Ruby go. She passed so peacefully, surrounded by everything familiar to her. I will not forget the feeling of her letting go, with her chin resting in my palm. I know she felt safe and loved. You created the space for that to happen, and I will be forever grateful for that.
From the moment we spoke on the phone, I knew you were the perfect person to help us. Your compassion and care throughout the entire process has made something so awful, feel almost manageable.
We felt fully informed, included and considered at every step, and we know you had Ruby and her needs and feelings at the forefront of everything you did for us. We never felt rushed at any point, which meant we could let Ruby go without any stress being placed on her.
I know the beautiful people at Gentle Waters treated Ruby with respect and care - their text message to let us know she was safely with them was unexpected, and very beautiful.
You have helped me through what was one of the hardest days of my life, and your follow-up to return Ruby home to us, has helped my healing.
Thank you, for everything. If ever someone was in the 'right job', it is almost certainly you.
- Sue
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