To all the team at Our Pet’s Goodbye and Gentle Waters, we sincerely thank you for the care and compassion you showed Honey in her final hours. We loved her so much, warts and all, and Helen was so kind and understanding with us. It’s very sad that we no longer have her with us after 16+ years, but the presentation of her ashes is such a lovely keepsake that we can treasure forever. We even took her for her last walk in the ‘Olds mobile’ around the block, as we did almost eve

I cannot express our heartfelt thanks enough to the team at Our Pets Goodbye. We don’t have children and our Puss was everything to us. We were shown nothing but kindness and warmth from the whole team. A massive thank you to Dr Alice we couldn’t of asked for a better person to help us send our baby over the rainbow bridge. You could tell she had so much love for animals and respect for their parents, she even brought a little flower to put on her blanket when she was asleep.

Dear Kate and the amazing team at Our Pet's Goodbye and Gentle Waters, I just wanted to say thank you for the kindness and empathy that was shown to us when we said goodbye to our beautiful Bailey last month. It was such an emotional time - gosh I miss my fluffy little friend so much!! It was such a comfort to know that she was being treated with respect and dignity.  All the little touches like the flowers and the tag on her ashes were so special and we knew you understood w

Dear Nic and Kate, I never wanted to reach out to you, but from the very first moment Nic answered my call (in the evening) I knew...

To Nic and team, Thank you very much for helping us with our sweet Rudy. It was such a hard decision to make, but you made the process...

Sadly our beautiful Jazz needed to be put to rest. Our vets were not available but luckily I was given your number and I would like to...

Today marks 4 weeks since having to say goodbye to my beautiful little girl Missy. At 14 & 1/2 yrs old, she had a very active fun filled...

When our wee Jack Russell dog named Rufus started to get sick with pancreatitis and diabetes, we watched as his poor wee body started to...

Dear Kate and Nic, Such incredible people. The supportive phone call with Nic and then the moment Kate arrived, with kindness and...

From the first point of contact, Nic was empathic, compassionate and provided incredible guidance on the process and the options that we...

I cannot speak more highly of Our Pets Goodbye and the wonderful service that they offer.  It was the hardest phone call I have ever had...

Acknowledging that it was time to let our beautiful Jack go, was the hardest decision we've had to make as a family. Jack had grown up...

Nic was so lovely on the phone and it was no problem for her to see us on a Sunday afternoon. Nic was very calm and quiet as my boy...

My wife and I recently had to make the sad decision to say good-bye to our dear Great Dane – Harry, who was 1 month shy of 15 years old....

We really cannot recommend Nic enough, the compassion, empathy and kindness she showed our two beautiful boys was incredible. A terribly...

Thank you for showing so much kindness towards the hard decision to put our poor baby down. Nic answered my questions, which I had plenty...

I was absolutely touched by the gentleness, empathy and pure kindness shown at every step in the process of letting go of my 14 year old...

We feel so grateful to the team at Our Pet's Goodbye. From the first moment of contact everything felt right - it's a very, very hard...

Our family recently had to say goodbye to our much-loved boy, Syd. Our Pets Goodbye was highly recommended to us by our vet, who, only a...

Django was 13 years old when he crossed the Rainbow Bridge. I adopted him from the Sydney Dogs and Cats Home in July 2013. Django was a...

Words cannot express our gratitude towards Nic and her wonderful team! Their genuine heartfelt kindness and compassion helped put our...

Kate, Nic, and Michelle, I cannot express how truly grateful I am for all of your support in guiding me, my family, and wee Moo through...

Thank you Kate for taking such wonderful care of our Alvin. It's not easy to let them go, but being able to do so in our own home gave...

I wanted to say thank you so much. Kate was absolutely incredible with our family and our beautiful Asha at such a heartbreaking time for...